Frequently Asked Questions and Shipping Information

To better serve you, we have compiled a list of our most frequently asked questions. If your question has not been answered the fastest and most effective was to reach us is by email

Shipping & Packaging Information:

Shipping Information & Shipping Times
Lifetime Warranty Information
Online Satisfaction Guarantee
Returns Information

Tips and Tricks:

Getting to know your new bag
How to save time and money with Carry-on
Protect your Carry-on from theft while travelling
Cleaning and care instructions
How to repair Carry-on
Standard's Guide to One Bag Travel

General FAQs:

Do you sell Carry-on in stores?
Why did you design the Carry-on?
Where can I find your product videos?

Carry-on Backpack FAQs:

Are both colors (Orange & Teal) included?How much can I pack into Carry-on?
How is Carry-on the maximum legal carry-on size?
Will Carry-on fit my laptop?
How long will it take to deliver Carry-on ?
Is the messenger strap removable?
How much does Carry-on weigh?
What are Carry-on's volume and dimensions?
What materials are used in Carry-on?
How does Carry-on Compare with your Competitors?
Is Carry-on water resistant?

Packing Cube Set FAQs:

Coming Soon

Backpack Packing Cube FAQs:

Coming Soon

Travel Wallet FAQs:

Coming Soon 

Some of our top posts from our blog:

Standard's Quality Stands Alone - Why we chose the materials and components used in our products

Choosing the Best Backpack for Business Travel

The Best Backpack for Men on the Move

Best Backpacks for Women on the Road

The Best Travel Backpack for Students & Travel Abroad