Frequently Asked Questions

To best serve you, we have compiled a list of our most frequently asked questions. If your question has not been answered below, the fastest and most effective way to reach us is by email.

Shipping & Packaging Information:

Shipping Information & Shipping Times
Lifetime Warranty Information
Online Satisfaction Guarantee
Returns Information

Tips and Tricks:

Getting to know your new bag
How to save time and money with a Carry-on Backpack
Protect your Carry-on from theft while traveling
Cleaning and care instructions
Standard's Guide to One Bag Travel

General Product FAQs:

Do you sell your products in retail (physical) stores?
Where can I find your product videos?

Carry-on Backpack FAQs:

Are both colors (Orange & Teal) included?
How much can I pack into the Carry-on Backpack?
How is the Carry-on Backpack a maximum legal size for airlines?
Will the Carry-on Backpack fit my laptop?
How long will it take to deliver the Carry-on Backpack?
Is the shoulder strap (messenger style) detachable?
How much does the Carry-on Backpack weigh?
What are the Carry-on Backpack's volume and dimensions?
What materials are used in the Carry-on Backpack?
How does the Carry-on Backpack Compare with your Competitors?
Is Carry-on Backpack water resistant?

Packing Cube Set FAQs:

Coming Soon

Backpack Packing Cube FAQs:

Coming Soon

Travel Wallet FAQs:

Coming Soon 


A few of our favorite articles:

Standard's Quality Stands Alone

Choosing the Best Travel Backpack for Men

Choosing a Travel Backpack for Women

Choosing a Travel Backpack for Europe

Choosing the Best Backpack for Business Travel

The Best Travel Backpack for Students & Travel Abroad